Returns & Exchanges
At The M Den Shop, we want you to be fully satisfied with your officially licensed gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn, unwashed merchandise.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are still attached and the packing slip is included inside the box.
Ship It Back
Drop off your package at any authorized carrier location using the provided label; we recommend keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing